Privacy policy

Last updated: September 22, 2026

This store and website, and all of the information, content, features, tools, products, and services that come with them, are operated by Nozogo so that we can offer you, our customer, a chosen selection of products to buy (together, the "Services"). Nozogo runs on Shopify, the platform that allows us to provide the Services to you. This Privacy Policy sets out the personal information we collect, what we do with it, and who we disclose it to when you visit or use the Services, make a purchase or another transaction through them, or contact us in some other way. If there is ever a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes priority on everything to do with collecting, processing, and disclosing your personal information.

We ask that you read this Privacy Policy from start to finish. When you access or use any part of the Services, you confirm that you have read it and that you understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect or Process

"Personal information" in this document means information that identifies you or someone else, or that could reasonably be tied to you or them. It excludes information collected anonymously and information that has been de-identified so that it no longer identifies, and cannot reasonably be linked to, any individual. Which categories we collect or process, including inferences we may draw from them, depends on how you use the Services, where you are located, and what the law allows or requires. The categories are:

  • Contact details, such as your name, address, billing address, shipping address, phone number, and email address.
  • Financial information, such as credit card, debit card, and financial account numbers, payment card details, financial account details, transaction details, your form of payment, payment confirmations, and other payment-related details.
  • Account information, such as your username, password, security questions, preferences, and settings.
  • Transaction information, including the items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your earlier transactions.
  • Communications with us, meaning the content of any message you send us, such as when you write to customer support.
  • Device information, such as details of your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information, meaning information about how you use the Services, including how and when you interact with them or navigate around them.

Personal Information Sources

We receive personal information about you from these sources:

  • Directly from you, for example when you set up an account, visit or use the Services, get in touch with us, or provide personal information in some other way;
  • Automatically through the Services, including from your device when you use our products or services or browse our websites, and via cookies and similar technologies;
  • From our service providers, including when we engage them to supply particular technology and when they collect or process your personal information for us;
  • From our partners or other third parties.

How We Use Your Personal Information

How we use your personal information depends on how you interact with us and which of the Services you use. The purposes may include:

  • Providing, tailoring, and improving the Services. We use your personal information to supply the Services to you. That includes performing our contract with you, processing payments, fulfilling orders, remembering your preferences and the items you have shown interest in, sending you account-related notifications, dealing with purchases, returns, exchanges, and other transactions, creating, maintaining, and administering your account, arranging shipping, handling returns and exchanges, enabling you to post reviews, and shaping a personalised shopping experience, for example by recommending products related to what you have bought. We may also use it to improve the Services and make them more relevant to you.
  • Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional messages by email, text message, or post, and showing you online advertisements for products or services on the Services or on other websites, including advertisements based on items you have bought or added to your cart before and on your other activity on the Services.
  • Security and fraud prevention. We use your personal information to verify that an account belongs to you, to keep payments and shopping secure, to detect, investigate, or respond to activity that may be fraudulent, illegal, unsafe, or malicious, to protect public safety, and to keep our services secure. If you choose to use the Services and set up an account, you are responsible for keeping your login credentials secure. Please do not share your username, password, or other access details with anyone.
  • Communicating with you. We use your personal information to provide customer support, to respond to your messages, to run our services effectively, and to maintain our business relationship with you.
  • Legal reasons. We may use your personal information to comply with applicable law and to respond to valid legal process, including requests from law enforcement or government agencies; to investigate or take part in civil discovery, potential or actual litigation, or other adversarial legal proceedings; and to enforce, or investigate potential breaches of, our terms or policies.

How We Disclose Personal Information

There are situations in which we may disclose your personal information to third parties for legitimate purposes, in keeping with this Privacy Policy. They include:

  • Disclosure to Shopify, to vendors, and to other third parties that provide services on our behalf (for example IT management, payment processing, data analytics, customer support, cloud storage, fulfilment, and shipping).
  • Disclosure to our business and marketing partners so that they can provide marketing services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services, based on your online activity across different merchants and websites. Our business and marketing partners use your information under their own privacy notices. In some places you have the right to tell us not to share information about you for the purpose of showing you targeted advertisements and marketing based on your online activity across different merchants and websites. To opt out of those uses, use the form here.
  • When you direct, request, or otherwise agree to our disclosing certain information to third parties, for example so that products can be shipped to you, or through your use of social media widgets or login integrations.
  • Disclosure to companies affiliated with us or otherwise part of our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy; to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests); to enforce any applicable terms of service or policies; and to protect or defend the Services, our rights, and the rights of our users or of others.

Relationship with Shopify

Shopify hosts the Services and, in doing so, collects and processes personal information about your access to and use of them in order to provide and improve the Services for you. Information you submit through the Services is transmitted to and shared with Shopify, and with third parties that may be located in countries other than your own, for the purpose of providing and improving the Services for you. We also make use of certain enhanced Shopify features that rely on data and information about your interactions with our Store, with other merchants, and with Shopify to help protect, grow, and improve our business. So that it can deliver those enhanced features, Shopify may use the personal information it has collected about your interactions with our store, with other merchants, and with Shopify. Where that happens, Shopify is responsible for processing your personal information, including for handling your requests to exercise your rights over how your personal information is used for those purposes. For more about how Shopify uses your personal information and the rights you may have, see the Shopify Consumer Privacy Policy. Depending on where you live, some rights over your personal information can be exercised here: Shopify Privacy Portal Link.

Third Party Websites and Links

Links on the Services may take you to websites or other online platforms run by third parties. If you follow a link to a site we do not own or control, we suggest that you review that site's privacy and security policies and its other terms and conditions. We make no guarantee about, and take no responsibility for, the privacy or security of those sites, or for the accuracy, completeness, or reliability of the information they contain. Information you post in public or semi-public places, including on third-party social networking platforms, may be seen by other users of the Services and/or of those third-party platforms, without any limit on how we or a third party may use it. Including such links does not, by itself, mean that we endorse the content on those platforms or their owners or operators, unless we state otherwise on the Services.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you can contact us at the details below to request that it be deleted. At the Effective Date of this Privacy Policy, we are not aware of any "sharing" or "selling" (as applicable law defines those terms) of the personal information of anyone under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measure is perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may also be insecure while it is in transit, so please do not use insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on several factors, including whether we need it to maintain your account, to provide you with the Services, to comply with legal obligations, to resolve disputes, or to enforce other applicable contracts and policies.

Your Rights and Choices

Depending on the country or state where you live, some or all of the rights below may be available to you. None of them is absolute: they may apply only in certain circumstances, and in some cases we may decline your request where the law permits.

  • Right to Access / Know. You may have the right to request access to, or a copy of, the personal information we hold about you.
  • Right to Delete. You may have the right to request that we delete the personal information we hold about you.
  • Right to Correct. You may have the right to request that we correct inaccurate personal information we hold about you.
  • Right of Portability. You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to a third party.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. In some places you have the right to opt out of the "sale" or "sharing" of your personal information, and of its being processed for purposes that count as "targeted advertising" under applicable privacy laws. To opt out of those uses, use the form here. Note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, then, depending on where you are, we automatically treat that as a request to opt out for the device and browser you use to visit the site. If we are able to associate the device sending the signal with a Shopify account, the opt-out is applied to that account too. You can read more about Global Privacy Control at https://globalprivacycontrol.org/. Other than Global Privacy Control, we do not recognise any other "Do Not Track" signals your browser or device may send.
  • Managing Communication Preferences. We may send you promotional emails. You can opt out of them at any time using the unsubscribe option in the emails themselves. If you opt out, we may still send you non-promotional emails, for example about your account or about orders you have placed.

If you are located in the UK or the European Economic Area, then, subject to the exceptions and limitations under local law, you may have the following rights in addition to those above:

  • Objection to Processing and Restriction of Processing: You may have the right to ask us to stop, or to restrict, the processing of your personal information for certain purposes.
  • Withdrawal of Consent: If our processing of your personal information rests on your consent, you may withdraw that consent. Withdrawing consent does not affect the lawfulness of processing carried out on the basis of that consent before it was withdrawn.

You can exercise these rights where indicated on the Services or by contacting us at the details below. For more about how Shopify uses your personal information and the rights you may have, including rights concerning data processed by Shopify, visit https://privacy.shopify.com/en.

You will not be treated less favourably for exercising any of these rights. We may need to verify who you are before acting on your request, where applicable law permits or requires it. Applicable law may also allow you to appoint an authorised agent to submit requests on your behalf. Before accepting a request from an agent, we require evidence that you have authorised the agent to act for you, and we may ask you to confirm your identity with us directly. Our response to your request will be given within the period that applicable law requires.

Complaints

If you have a complaint about how we process your personal information, please contact us at the details below. Depending on where you live, you may have the right to appeal our decision by contacting us at the details below, or to lodge a complaint with your local data protection authority. For those in the EEA, a list of the supervisory authorities responsible for data protection can be found here.

International Transfers

Your personal information may be transferred to, stored in, and processed in a country other than the one where you live.

When we transfer your personal information out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the destination country has been found to provide an adequate level of protection.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time, for example when our practices change or for other operational, legal, or regulatory reasons. When we do, we post the revised Privacy Policy on this website, change the "Last updated" date, and give notice as required by applicable law.

Contact

If you have questions about our privacy practices or about this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at support@nozogo.com or contact us at

Company Information
Website Name: nozogo.com
Company Name: Nozogo
Address: 1417 S Addison Ave, Lombard, IL 60148, United States
E-mail : support@nozogo.com
Contact Form: Contact Us
Phone: +1 3092904077
Customer Service Hours:
Monday to Friday: 9:00 AM – 5:00 PM CT (Central Time, United States)
We aim to reply to every enquiry within 24 business hours.